Track Your Order
Every order ships with tracking. You should have received a confirmation email with a tracking link within 24 hours of placing your order.
Can't find the email?
- Check your spam / promotions folder
- Search your inbox for "Dermalogix" or "sophia@getdermalogix.com"
- Still can't find it? Email sophia@getdermalogix.com with your name + shipping ZIP code and we'll resend the tracking info within a few hours.
Typical shipping times
- US: 4-7 business days
- Canada: 7-14 business days
- UK: 7-14 business days
- Australia: 10-21 business days
If it's been longer than the window above, email us — we'll either locate the package or reship at no cost.