Frequently Asked Questions

How long until I see results?

KP-10: most customers see texture softening in 3 days and visible smoothing by week 3. Full clearing by week 6. Underarm Brightener: visible brightening starts around week 3, full tone-evening by week 8.

Is it safe during pregnancy / nursing?

Yes — every formula uses Tranexamic Acid + Niacinamide or Lactic Acid, all of which are OB-approved. No hydroquinone, no retinoids, no parabens.

What if it doesn't work for me?

60-90 day money-back guarantee. Email us your order number and we refund — no return required.

Do you ship internationally?

Yes: US, Canada, UK, Australia, and 195+ other countries.

How do I contact you?

Email sophia@getdermalogix.com. Response within 24 hours.