Shipping & Returns
Shipping
- US: Free standard shipping, 4-7 business days
- Canada: 7-14 business days
- UK: 7-14 business days
- Australia: 10-21 business days
- Rest of world: shipping rates calculated at checkout
Orders are processed within 1-2 business days and ship from the United States with tracking. Any import duties or taxes for international orders are the responsibility of the customer.
Returns and refunds
90-day money-back guarantee on every product. If the product doesn't work for you, email sophia@getdermalogix.com with your order number within 90 days of delivery. We'll refund within 3 business days to your original payment method. You do NOT need to ship the product back. Full terms: Refund Policy.
Damaged or missing items
Email us within 7 days of delivery with photos. We'll reship immediately at no cost.
Questions
Email sophia@getdermalogix.com or call +1 (945) 291-8880 (Mon-Fri, 9am-5pm PT).
